Sunday, August 1, 2004
Living without TiVo recordings
I turned on my TiVo this evening to catch up on all the shows I had recorded over the past couple of days. Much to my surprise, anything I recorded today has audio, but no picture.
I called TiVo customer service and found out that there is a software update needed to repair the problem. Unfortunately, they said it could take up to two weeks to get the update. Two weeks?! What the hell am I supposed to do without TiVo for two weeks? See, I never watch shows when they are aired, so I am basically out of luck until the update occurs.
I was able to go to a website they have set up for junkies like myself to try and get priority for the update. I don't know if it will actually help or if they're just trying to keep us all calm.
Anyway, if you have a 1st generation DirecTiVo that needs the update, go to http://research.tivo.com/310c2priority
I turned on my TiVo this evening to catch up on all the shows I had recorded over the past couple of days. Much to my surprise, anything I recorded today has audio, but no picture.
I called TiVo customer service and found out that there is a software update needed to repair the problem. Unfortunately, they said it could take up to two weeks to get the update. Two weeks?! What the hell am I supposed to do without TiVo for two weeks? See, I never watch shows when they are aired, so I am basically out of luck until the update occurs.
I was able to go to a website they have set up for junkies like myself to try and get priority for the update. I don't know if it will actually help or if they're just trying to keep us all calm.
Anyway, if you have a 1st generation DirecTiVo that needs the update, go to http://research.tivo.com/310c2priority
¶ 10:12 PM 
About Shawn Morton
Married father of 4, social media strategist at Nationwide, consumer electronics enthusiast, hair metal aficionado.
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View complete bio.
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