Netflix keeps on sucking
Netflix is quickly climbing up the list of services that I have, but wish something better would come along.

For example, I have broadband from my local cable company. I like the broadband; however, the cable company (Insight) has terrible customer support, ridiculously long hold times when calling and clueless contractors who can't seem to install the equipment correctly (and cause those long phone calls to support). Unfortunately, there isn't a better option. DSL requires me to pay for a phone line in addition to buying their service.

Now, Netflix has joined the list. In addition to the throttling they do to my account based on my rental activity, they are now settling a case action lawsuit (which was filed because they are limiting their "unlimited" service) by giving away 1 free month of upgraded service. So if you have the 3-out-at-a-time plan, you will get the 4-out-at-a-time plan for 1 month for free. This "award" works out to $6 per person who accepts.

But guess what happens if you accept the "award?" You will continue to be billed for the 4-out-at-a-time plan UNLESS YOU CANCEL IT! Looks like Netflix will probably make back a big chunk of the class action costs from people who forget to cancel. Nice!

I am going to opt-out of this settlement (which allows you to retain the right to join a class action suit later).

In order to opt-out, you will need to send a letter to:

Netflix Opt-Out
5654 Geary Blvd. #210511
San Francisco, CA 94121

Here is the info you need to submit:

Name
Address (that you had NF service with)
E-mail Address (that you had NF service with)
Phone Number
A reference to Chavez V. Netflix, Inc. (Case # CGC-04-434884)
When you became a NF member
Your NF service level
A declaration that you want to opt-out

Deadline for submitting your letter is January 6, 2006. Get more info at http://www.netflixsettlement.com