Thursday, November 17, 2005
Ticketmaster still the devil
As I mentioned last week, Coldplay and Fiona Apple are coming to Louisville in February. Well, this morning, Ticketmaster was supposed to open up the presale for members of Coldplay.com. Unlike other artists who require you to pay for some sort of membership, Coldplay's membership is free, so I signed up to get a presale password.
So, this morning, I had my presale password and was patiently waiting for 10AM to roll around.
Well, promptly at 10AM, the Ticketmaster site opened up the presale; however, every time I submitted my ticket request, I got a "request can't be processed" error. Thinking it was my password, I tried something different. In that case, I got an "incorrect password" error. So, knowing that I did have the right password, I continued to request ticket info. Every time, same "request can't be processed error."
The same thing happened when I tried to use Ticketmaster.com for Prince's show at the Palace Theater a couple of years ago. After 20 minutes of errors, I finally got tickets in row YY of the balcony (the balcony only goes to row ZZ).
Ever since, I go directly to the box office so that:
1. I don't have to deal with Ticketmaster's site
2. I don't have to pay Ticketmaster's fees
I think I am officially done with Ticketmaster now. Now I can spend the $160 for tickets on something else.
As I mentioned last week, Coldplay and Fiona Apple are coming to Louisville in February. Well, this morning, Ticketmaster was supposed to open up the presale for members of Coldplay.com. Unlike other artists who require you to pay for some sort of membership, Coldplay's membership is free, so I signed up to get a presale password.
So, this morning, I had my presale password and was patiently waiting for 10AM to roll around.
Well, promptly at 10AM, the Ticketmaster site opened up the presale; however, every time I submitted my ticket request, I got a "request can't be processed" error. Thinking it was my password, I tried something different. In that case, I got an "incorrect password" error. So, knowing that I did have the right password, I continued to request ticket info. Every time, same "request can't be processed error."
The same thing happened when I tried to use Ticketmaster.com for Prince's show at the Palace Theater a couple of years ago. After 20 minutes of errors, I finally got tickets in row YY of the balcony (the balcony only goes to row ZZ).
Ever since, I go directly to the box office so that:
1. I don't have to deal with Ticketmaster's site
2. I don't have to pay Ticketmaster's fees
I think I am officially done with Ticketmaster now. Now I can spend the $160 for tickets on something else.
¶ 11:01 AM 
Comments:
Wankers. That torques me off. Makes me feel all yellow.
posted by 
pjs : 9:09 AM
pjs : 9:09 AMblog comments powered by Disqus
About Shawn Morton
Experienced web product manager, social media strategist, professional blogger and speaker, startup entrepreneur & father of 4.
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