Friday, December 9, 2005
"Customer disappoint" at Best Buy
I went over to Best Buy at lunch with a co-worker and stopped by the game department. One of the employees was straightening the shelves in the Gamecube section. Here is how our conversation went:
Me: "How many 360s are you guys getting for the 18th?"
Him (trying to look puzzled): "Huh?"
Me: "You guys are holding back your 360s for the 18th. How many are you going to have?"
Him (again, trying to look puzzled): "Uh... we are getting more, but they didn't say when."
Me: "Look, I've seen the Best Buy memo online where it outlines the procedure for the sale."
He stood frozen for a couple of seconds before totally turning around and asking some random woman if she was being helped. She looked a bit startled by it. Then, he walked away without ever saying anything else to me. Chalk up one more "customer disappoint" for ol' Best Buy.
According to this post over at GameFAQs, my local Best Buy will be getting 34 systems for the 18th. Find your store's allotment here.
I went over to Best Buy at lunch with a co-worker and stopped by the game department. One of the employees was straightening the shelves in the Gamecube section. Here is how our conversation went:
Me: "How many 360s are you guys getting for the 18th?"
Him (trying to look puzzled): "Huh?"
Me: "You guys are holding back your 360s for the 18th. How many are you going to have?"
Him (again, trying to look puzzled): "Uh... we are getting more, but they didn't say when."
Me: "Look, I've seen the Best Buy memo online where it outlines the procedure for the sale."
He stood frozen for a couple of seconds before totally turning around and asking some random woman if she was being helped. She looked a bit startled by it. Then, he walked away without ever saying anything else to me. Chalk up one more "customer disappoint" for ol' Best Buy.
According to this post over at GameFAQs, my local Best Buy will be getting 34 systems for the 18th. Find your store's allotment here.
¶ 6:13 PM 
About Shawn Morton
Experienced web product manager, social media strategist, professional blogger and speaker, startup entrepreneur & father of 4.
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