Wednesday, June 14, 2006
Sirius on my eternal sh!tlist
OK, this is the final straw. Never again will I utter the word "Sirius" (unless it is to share my horrible experiences with other prospective customers).
Why the quick turnaround from my earlier post? Well, because the *refurbished* radio they sent me (the one I waited 2 months for) is a dud. Defective. Dead. No matter where I place the antenna (I even drove around with it installed), the unit reads "Acquiring Signal." According to the CS rep I spoke to, this means the radio (or the antenna) is dead.
I am currently on hold with Sirius now. I am having my account cancelled FOREVER! Of course, it may never get cancelled. I was on hold for 15 minutes and then I got dumped. Hopefully the second time is the charm. I feel sorry in advance for the person who picks up this call...
OK, this is the final straw. Never again will I utter the word "Sirius" (unless it is to share my horrible experiences with other prospective customers).
Why the quick turnaround from my earlier post? Well, because the *refurbished* radio they sent me (the one I waited 2 months for) is a dud. Defective. Dead. No matter where I place the antenna (I even drove around with it installed), the unit reads "Acquiring Signal." According to the CS rep I spoke to, this means the radio (or the antenna) is dead.
I am currently on hold with Sirius now. I am having my account cancelled FOREVER! Of course, it may never get cancelled. I was on hold for 15 minutes and then I got dumped. Hopefully the second time is the charm. I feel sorry in advance for the person who picks up this call...
¶ 7:56 PM 
About Shawn Morton
Married father of 4, social media strategist at Nationwide, consumer electronics enthusiast, hair metal aficionado.
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