Friday, April 20, 2007
Spock exposing user e-mail addresses
... and sending them to total strangers.
Spock, the new people search engine that has been getting some attention recently, sent me a private beta invite this afternoon.
After unsuccessfully trying to use the link they sent me, I noticed something interesting. They are actually putting the user's e-mail address into the activation link. Not a smart move.
To make matters worse (not for me, though) is that they encoded someone else's e-mail address in the link. So not only do I have a bad experience and can't log in, someone by the name of C******** Y*** has just had her e-mail address sent to a complete stranger via Spock.
Beta service or not, that is just poor privacy and data protection. I'm kind of sorry that I gave them my e-mail address now. Who knows who got my invite. Maybe I could ask C********.
[UPDATE: 4:53PM] Spock responded to my e-mail (and this blog post) with the following:
"I just saw your blog post on Spock’s exposing people’s email addresses. We actually had a technical issue with a small batch of emails that we sent out that we are resolving.
We apologize for the mess up – and have not sent out any further links. Also, we have not sent out any emails except with C********’s encrypted email and we are working to resolve the situation. In order to protect the privacy of the person whose email got sent out via encrypted link, we’d like to ask you to take down her name and replace it with an alias if possible in order to reduce the damage done."
... and sending them to total strangers.
Spock, the new people search engine that has been getting some attention recently, sent me a private beta invite this afternoon.
After unsuccessfully trying to use the link they sent me, I noticed something interesting. They are actually putting the user's e-mail address into the activation link. Not a smart move.
To make matters worse (not for me, though) is that they encoded someone else's e-mail address in the link. So not only do I have a bad experience and can't log in, someone by the name of C******** Y*** has just had her e-mail address sent to a complete stranger via Spock.
Beta service or not, that is just poor privacy and data protection. I'm kind of sorry that I gave them my e-mail address now. Who knows who got my invite. Maybe I could ask C********.
[UPDATE: 4:53PM] Spock responded to my e-mail (and this blog post) with the following:
"I just saw your blog post on Spock’s exposing people’s email addresses. We actually had a technical issue with a small batch of emails that we sent out that we are resolving.
We apologize for the mess up – and have not sent out any further links. Also, we have not sent out any emails except with C********’s encrypted email and we are working to resolve the situation. In order to protect the privacy of the person whose email got sent out via encrypted link, we’d like to ask you to take down her name and replace it with an alias if possible in order to reduce the damage done."
Comments:
Hi - thanks for the feedback and bringing this to our attention. We are going to re-create our invite links so that they do not include any type of e-mail or identifing information. This should have not been an issue if every link went to the right e-mail account. But as our server hic-up showed, it was.
Jay
Jay
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About Shawn Morton
Married father of 4, social media specialist, consumer electronics enthusiast, hair metal aficionado.
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We apologize about that last batch. As soon as it was caught, it was corrected. It was an error in one of our databases where the same link got sent to several people (with you being one of them).
We do not publish email address, spam email addresses, or in any way attempt to contact you (unless you specificly sign-up for an update from spock, or request a one time transaction like password reset).